• Same-Day Rentals & Service: Rentals and same-day services are handled in person to guarantee a perfect fit. While we occasionally arrange deliveries over the phone, these instances are rare and subject to availability. All necessary alterations are performed on-site at the moment.
• Out-of-State Clients: If you are visiting from out of state, you may get measured locally and submit your sizes via our online measurement form or by calling us. Please note that all rentals must be picked up in person. Any necessary adjustments or alterations are done on-site at no extra cost while you wait.
• Online Inquiries & Bookings: You can browse our collection and submit inquiries through our website. However, please be advised that we do not offer direct online bookings or purchases at this time. All orders must be finalized via phone or in person.
• Reservations & Deposits: To reserve an item, customers must call us to finalize the booking. A deposit is required to secure your reservation; this deposit will be applied toward your total balance. Please note that a $20 rental deposit is non-refundable.
• Cancellations & Payments: The remaining balance is paid at the time of pickup. For cancellations, the balance is refundable only if requested at least 7 days before the event. All payments are processed in person or over the phone.
• Pickups & Returns: Local clients typically pick up 2-3 days before the event. Returns must be made the next business day following the event, unless a different agreement is reached.
• What’s Included: Rental packages include a jacket, pants, shirt, vest, necktie or bowtie, and shoes (subject to stock). Rentals are fully customizable: you can choose shirt colors (white, ivory, or black), as well as specific vest, tie, and shoe styles.
• Groups & Weddings: The Groom’s rental is FREE with 5 paid adult rentals. We offer special discounts for groups of 10 or more. Group members can choose any style and may come in for fittings individually or submit sizes separately.
• Retail Sales: A $100 deposit is required for suit purchases. Same-day purchases are possible based on stock. Basic alterations are included; special alterations have an additional cost and require 1-2 weeks. Custom Suits require an 8-10 week lead time and a $200 down payment.
• Availability Guarantee: Because we do not take direct web orders, we maintain a 100% fulfillment rate. Once a deposit is made, your items are guaranteed to be available for your event.
• Size Verification: Upon receiving a measurement form, our team will follow up via email to verify sizes and style preferences to ensure a perfect fit.